Guides
Jewelry Care & Service
Simple care habits that preserve brilliance, with service support to protect each piece.
Daily wear
Remove jewelry before heavy activity, exercise, or contact with harsh chemicals. Allow pieces to rest between wears so surfaces remain luminous.
Storage
Store pieces separately in their provided packaging to avoid abrasion. Keep chains fastened to prevent tangling and preserve alignment.
Cleaning
Use a soft cloth to remove oils and residue. For deeper cleaning or inspection, the concierge can arrange a professional service.
Service coverage
We honor one accidental damage repair within three years of purchase, aligned with our care warranty. The concierge will guide you through shipping and next steps based on the piece.
Concierge support
If you need guidance on care or servicing, our concierge can advise on next steps and arrange appointments.
Contact the concierge